Privacy Policy
Effective Date: 9th Feb 2025
Welcome to Pocket Plants ("we," "our," "us"). This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details.
- Account Information: Username and password when you create an account.
- Order and Transaction Data: Purchase history and order preferences.
- Device Information: IP address, browser type, and operating system through cookies and tracking technologies.
- Communication Information: Any information you provide when you contact customer support.
2. How We Collect Your Information
We collect information in various ways, including:
- When you create an account or place an order
- When you subscribe to our newsletter or promotional updates
- Through cookies and similar tracking technologies
- From third-party services like payment processors and analytics tools
3. How We Use Your Information
We use the collected information to:
- Process and deliver your orders
- Provide customer support
- Send updates, promotional offers, and important notifications
- Improve our website and services through analytics
- Prevent fraudulent activities and ensure security
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Payment processors to process transactions
- Shipping partners for order delivery
- Analytics providers like Google Analytics to improve our services
5. Data Security
We take reasonable measures to protect your data, including encryption and secure payment gateways. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, modify, or delete your personal information
- Opt out of receiving promotional emails by clicking the "unsubscribe" link
- Manage cookie preferences through your browser settings
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and gather analytics. You can manage your cookie preferences at any time through your browser settings.
8. Age Restrictions
Our services are not intended for individuals under the age of 18. By using our website, you confirm that you are at least 18 years old.
9. Legal Jurisdiction
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha.
10. Changes to This Privacy Policy
We reserve the right to update or modify this policy at any time. We encourage you to review it periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Pocket Plants
Location: 535, Mahavir bazar, Samantarapur, Bhubaneswar, Odisha
Email: plantspocket@gmail.com
Phone: 9776307793